Privacy Policy

Canadian Pioneer Estates Ltd. (“Company,” “we,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. Our privacy commitment is based on the ten ‘fair information’ principles contained in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).

This Privacy Policy governs your access to and use of our website at (the “Website”), including any content, functionality, products and services offered to you on or through the Website. It applies to personal information we collect on the Website and from email, text, forms, or other electronic messages. This Privacy Policy describes how and why we may collect personal information, explains what we do with that personal information (including who we may disclose it to), how we protect that personal information and who you can contact if you have any questions or concerns about your privacy.

Please read this Privacy Policy carefully before you use the Website. By using the Website, you accept and agree to our collection, use, disclosure, and protection of your personal information in accordance with this Privacy Policy and any applicable privacy laws. If you do not agree to this Privacy Policy, you must not access or use the Website.

Personal Information we collect

Personal information under PIPEDA means any information about an identifiable individual. This may include your name and contact information (e.g., email address, physical address, and telephone number), demographics (e.g., date of birth, citizenship, or nationality), and financial information.

Why do we collect Personal Information?

We collect personal information in order to establish and manage any commercial relationship we have with you.

How do we collect personal information?

We collect personal information only by lawful and fair means. This may include:

  • Information You Provide To Us. The Website provides various places for you to provide information. We collect personal information that you provide to us when interacting with our Website, submitting an inquiry or request for information, by filling out forms or interacting with us on the Website, or by communicating with us via e-mail, text, or phone. We may also collect personal information when you purchase or otherwise obtain products and services from us, and when we provide such products and services to you.
  • Information We Collect Through Automatic Tracking Technology. As you navigate through our Website, we may use automatic data collection technologies including Matomo Analytics, Contact Form 7, Rank Math Pro and Call Now Button to collect certain information. This will generally include information about your location, your traffic pattern through our Website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, your browser type, and your browsing actions and patterns.
  • Use of Cookies. Our Website also utilizes standard technology called “cookies” and server logs to collect information about how our Website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our Website, and websites visited just before and just after our own. We reserve the right to use technological equivalents of cookies. Some content or applications on the Website may be served by third parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

Here you can opt out of Matomo Analytics tracking:

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

How we obtain your consent

When you provide us with your personal information, you consent to us using it as identified in this Privacy Policy, and for any other purpose we may describe when you provide that information. We may seek your express consent, such as asking you to check a box, when we collect sensitive personal information, such as financial information, or when we ask for your consent to receive electronic marketing information. Your consent may be implied when we can reasonably conclude that you have given consent by your actions. For example, your continued use of our Website, products and services indicates your consent to our collecting, using, and disclosing your personal information in accordance with this Privacy Policy.

You may refuse to consent to the collection, use, and disclosure of your personal information or withdraw your consent under certain circumstances. To withdraw your consent, you can contact our Privacy Officer. Please note that if you withdraw your consent, we may not be able to provide you with any information, products, or services you have requested. We will explain the impact to you at the time to help you with your decision.

How do we use your information?

We will use your personal information to provide you with information you request from us, deliver our products and services, perform any contract or business relationship we have with you, and provide customer service and support.

We may also use personal information you provide to us to:

  • administer our business activities;
  • develop, evaluate, and enhance our products and services;
  • manage and improve our overall performance, business operations and relationship with you;
  • understand your needs, track your preferences, personalize your user experience, recommend products or services, and send you offers and promotions;
  • comply with our legal and regulatory requirements; and
  • fulfill any other purposes for which you provided the information or that were described when it was collected.

Information we collect through automatic tracking technology is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.

Disclosure of Information

As a general rule, we do not sell, rent, lease, or otherwise transfer any personal information collected either automatically or through your voluntary action.

We may disclose your personal information:

  • to our subsidiaries, affiliates, contractors, and suppliers for the purpose of providing our products and services to you;
  • to our service providers and other third parties we use to support our operations (including information technology providers and professional advisors);
  • to a third party, including a lawyer or collection agency, when necessary to enforce our Website Terms of Use or any other agreement between you and the Company;
  • to any successor or assign in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s asserts and/or business; and
  • when legally compelled to do so when we, in good faith, believe that the law requires it, or for the protection of our legal rights, or when compelled by a court or other governmental entity to do so.

Security Measures

We use appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use and modification of your personal information. Such measures will vary depending on the sensitivity, amount, format, nature, and storage of the personal information and will involve, as applicable, physical, organizational, and electronic security measures, including premises security, restricted file access, technological safeguards including security software and firewalls to prevent unauthorized computer access, and password and security policies.

We may process, store, and transfer your personal information outside of Canada. Whenever we engage a service provider or disclose your information to a third party, we require that the third party’s privacy and security standards to adhere to this Privacy Policy and applicable Canadian privacy legislation. However, personal information may still be subject to the laws of the jurisdiction where it is held and may be accessed by courts, law enforcement and national security authorities in that jurisdiction.

The transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. In communicating with us, you should be aware that e-mail is not a fully secure medium and any transmission of personal information is at your own risk.

Updating Information and Correcting Errors

Since we use your personal information to provide information, products, or services to you, it is important that the information be accurate and up to date. If any of your information changes, is inaccurate or incomplete, please inform us so that we can make any necessary changes.

Access to Personal Information

You have the right to request access to the personal information that we hold about you. If you want to review your personal information, you can contact our Privacy Officer at the details below. We will respond promptly to any request for access to your personal information and will advise you of the cost, if any, prior to the retrieval of such records or information. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you and will inform you of the reasons why, subject to any legal or regulatory restrictions.

Visitor GDPR Rights

If you are visiting this Website from within the European Union (“EU”), you are entitled to certain information and have certain rights under the EU General Data Protection Regulation (“GDPR”) which include the following:

  • We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information; (b) our decision to cease using our existing data providers; or (c) we decide that the value in retaining the data is outweighed by the costs of retaining it.
  • You have the right to request access to your data that we store and the right to either rectify or erase your personal data.
  • You have the right to seek restrictions on the processing of your data.
  • You have the right to object to the processing of your data and the right to the portability of your data.
  • To the extent that you provided consent to our processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

For more information about your rights as a website visitor from the EU and the GDPR, please see the European Commission website here You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the GDPR.

Privacy Policy Changes

We may change our Privacy Policy from time to time without notice. Please check our Website for the most up-to-date version of the policy.

Questions, concerns, or requests for access

If you have any questions or concerns regarding our Privacy Policy, or you would like to access your personal information, please contact our Privacy Officer, Rolf Bouman:

If we do not address your privacy concerns to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada.

Effective Date: July 07, 2023